Position / TitleProgram Assistant – Health Interventions Department 

Statement of Purpose:  The job of Program Assistant was established for the purpose/s of providing administrative and support services to the Director of the Health Intervention Department.

 Major Tasks, Duties, and Responsibilities:

  1. Performs administrative/clerical functions; carries out routine office procedures e.g., types, files, copies documents, schedules and confirms appointments.
  2. Answers telephone taking routine messages, screens calls for vendors / solicitors, responds to routine inquiries. Interacts with department staff on a regular basis.
  3. Maintain all files, charts, and records pertinent to the Health Interventions Department.
  4. Takes minutes of meetings as required.
  5. Gathers data and compiles reports, reviews monthly invoices for accuracy, and prepares for signature.
  6. Compiles data, completes forms, make mathematical calculations and carries out other tasks related to funding, certifications, and similar administrative projects as assigned.
  7. Uses computer in all aspects of position e.g., correspondence, meeting minutes, schedules, quality assurance forms, financial reports and program data.
  8. Assists in ordering inventory of supplies and materials.
  9. Assists in ordering and procuring program peripherals.
  10. Be familiar with all departments and staff of the agency as well as sub-grantee program staff, monitor for program compliance, regulations/guidelines.
  11. Represent the agency with the public, potential clients, and referral sources. Greet clients in a professional, ethical manner that reflects a positive attitude and willingness to assist.
  12. Participate in training, in-services and special activities as required or assigned.
  13. Performs other duties as assigned.

 Job Requirements

  • High school diploma required / Additional education in business field and/or experience desired
  • Knowledge and/or skills in business English, basic math, typing, filing, record maintenance, reception, operation of routine office equipment, and time management
  • Good interpersonal skills
  • Skills in Microsoft Office (Word, Excel, Outlook) data entry/retrieval
  • Good telephone skills
  • Time management & organizational skills with flexibility to manage wide variety of tasks
  • Must demonstrate a nonbiased approach to public health interventions
  • Cannot have conflicts of interest, financial or otherwise, per 45 CFR Sec. 155.210
  • Must comply with the agency’s privacy and security standards, per 45 CFR Sec. 155.260
  • Must have basic business skills. Will provide additional on-the-job training
  • Physical mobility
  • Mostly office work, occasional local travel.
  • Reliable transportation, current driver’s license and auto insurance.
  • Traditional work hours

If interested in this position please email cover letter and resume to hrdirector@swlahec.com by 5/5/2017.



To assist the WIC (Women, Infants and Children) professional staff by providing basic information to program participants regarding program guidelines, use of vouchers, and nutrition education as well as monitoring WIC vendor compliance.

Lafayette Parish Health Unit – WIC Program



  • Educates WIC program participants and/or primary caretakers regarding general nutrition, the purpose of the WIC program, participation guidelines and patient rights, the rationale for specific food items in the voucher/draft packages, use of the food vouchers/drafts, and the value of breast-feeding.
  • Surveys seasonal availability, supply and cost of food to assist clients in planning and preparing healthful meals within a budget.
  • Exhibits nutrition education materials on bulletin boards by use of posters and displays WIC food items, pamphlets, etc. throughout the patient flow areas of the health unit.
  • Purchases and prepares food items listed on the WIC drafts using approved recipes for demonstrations and tasting sessions to introduce innovative ways of serving the foods.
  • Plans lessons and provides direct basic nutrition education to individual WIC Program participants; documents in the medical record the specific lesson provided, relevant handouts and recipes, and plans for other nutrition education topics based on observed or stated needs.
  • Schedules and conducts shopping trips to WIC vendors with program participants who need special assistance.
  • Conducts federally mandated vendor monitoring of Louisiana WIC approved vendors by: Visiting the stores to document the inventory for compliance with minimum stock levels of approved WIC foods; Assuring adherence to WIC Food Instrument redemption procedures; Providing training to management and cashier staff regarding food packaging changes or any policy changes relative to WIC Food Instrument redemption; Securing a vendor or designated staff signature; Gathering information regarding grocer/patient complaints or allegations of fraud; Forwarding information to the Vendor Manager in the Nutrition Services central office in the Office of Public Health.
  • Keep up to date returned formula inventory log book.
  • Prepares monthly nutrition education activity reports and conducts an annual patient survey for the WIC program evaluation.
  • Distributes posters, flyers and pamphlets to encourage participation in the WIC program and documents these activities in the quarterly outreach report.
  • Refers WIC participants to other food, health and social assistance programs in the area.
  • Contacts participants (by phone, letter, or home visits) immediately following a missed appointment for re-scheduling to maintain WIC participation levels.
  • Participates in continuing education activities such as quarterly and statewide workshops presented by Nutrition Services.
  • Performs Laboratory duties collecting anthropometrics and hemoglobin levels from WIC participants.
  • Perform clerical duties as needed for certification/recertification of WIC participants.



One year of clerical, health related public contact, food service, or extension service work.


College training may be substituted for the required experience on the basis of thirty semester hours for the one year of experience.

Vocational training in a dietetic assistant curriculum at a recognized vocational school may be substituted for the required experience on a month for month basis.

If you are interested in this position please email cover letter and resume to Traci.quebedeaux@la.gov by May 5, 2017.

Advanced Practice Registered Nurse (APRN) – 
This Registered Nurse position is assigned to a Region in the Office of Public Health and functions in the role of Advanced Practice Registered Nurse (APRN). This APRN is responsible for advanced primary and preventive health care for individuals, families, and communities. This APRN practices within scope of practice designated by Louisiana Advanced Nurse Practice Act (LRS37:911), adheres to the policies, procedures, and standards of Louisiana Department of Health/Office of Public Health and is accountable for promoting a positive image and working harmoniously with other members of the health care team. This APRN will provide joint management of health care of the patient (counseling, education, examination, and /or referral) with one or more consulting physicians employed by Office of Public Health or with approval by the Medical Director for the Office of Public Health. All acts of medical diagnosis will be in accordance with a collaborative practice agreement. This APRN will respond to emergencies, public health, and bioterrorist threats on a 24 hour basis, i.e. hurricanes, flooding, West Nile Virus, Anthrax, Smallpox, food borne illnesses and others as they emerge. As per Interdivisional Memorandum (IDM) 724, effective May 17, 2007, the APRN must possess prescriptive authority to prescribe drugs, assessment studies, therapeutic regimens, medical devices, and other products for distribution and use by other individuals within the scope of practice as defined by the board in R.S. 37.913(3)(b). The APRN must also maintain current CPR certification. Reports administratively and professionally to the Regional Medical Director and works collaboratively with the Registered Nurse Regional Manager.

50% Assesses and develops a comprehensive health care history and physical examination for the purpose of diagnosis, providing medical care and/or referral. Plans, implements and evaluates the plan of care decided upon for the client. Conducts physical examinations, such as pap smears, breast and/or pelvic exams and other exams necessary for, but not limited to Reproductive Health, Maternity and/or STD patients. Performs or orders appropriate laboratory tests. Assesses patient needs, identifies problems and provides counsel relative to patient illnesses and treatment. Reviews and analyzes laboratory tests and other diagnostic data; determines diagnoses; prescribes pharmaceuticals; perform appropriate medical procedures; formulates goals and strategies for meeting individual health care needs; consults with physicians or other providers as needed. Creates and maintains accurate records, appropriate legal documents and other reports of client care consistent with the law. Utilizes the Electronic Health Record (EHS) system to document, maintain current and review patient clinical data gathered in each health unit visit and from reports by other providers involved in patient’s care.

15% Provides advanced primary or preventive health care for individuals, families or communities at an advanced or expert clinician level; assesses individual health, analyzes data to determine health and nursing care needed, plans a strategy to meet identified health care needs, evaluates responses to intervention and makes changes in care or treatment as needed; identifies and allocates public health care resources or coordinates and evaluates other health resources necessary to meet individual or group needs at the most appropriate level.

10% Provides advanced professional expertise and technical assistance to nurses and ancillary staff in implementing health care strategies and providing for individualized care and treatment within the area of specialization and certification, such as pediatrics, obstetrics-gynecology or family planning; participates in quality assurance activities related to health care services provided by licensed and non-licensed health care members. Collaborates with the medical and nursing administrators to plan, implement and evaluate programs to assure competent and effective clinical practice that advance programmatic goals, and that strengthen the systems that support the quality of patient care.

10% Counsels patient, family members and others on health problems, prescribed treatments, use of drugs and other matters. Identifies problems and make suggestions for changes to provide continuity of patient care. Makes appropriate referrals and collaborates with all members of the health care team. Identifies health care needs within the community and makes recommendations to provide comprehensive health care to clients; provides education and training to members of the community and the health care team regarding health care needs (i.e., obesity, genetic abnormalities, increase in birth defects, etc.).

5% Provides advanced professional nursing care, leadership, and/or surveillance, and instructs nurses and paraprofessional staff in response to population-based issues that may impact the health of the community-at-large (i.e. methyl parathion or mercury investigation, etc.); bioterrorism threats (i.e. National Pharmaceutical Stockpile system, smallpox vaccination clinics, etc.); weather emergencies (Special Needs Shelters, etc.); or emerging health crises (i.e. West Nile Virus, etc.). Serve as a role model and clinical resource to nursing staff and other members of the multidisciplinary treatment team.

5% Develops and recommends practice standards which pertain to assigned programs; evaluates care outcomes and suggests strategies to improve program delivery. Initiates or modifies medical treatment when and to the extent authorized by Office of Public Health protocols and procedures. Assists in developing departmental educational programs based upon standards of practice and conducts formal and informal classes and experiences for staff to support and promote the patient care programs.

5% Attends seminars, workshops, staff meetings, in-service trainings and other continuing education programs as required in maintaining professional expertise and licensing requirements. Accepts and performs additional assigned duties not listed in the job description to ensure smooth agency operations at all levels – parish, regional and state.

Minimum Qualifications: Possession of an active, unencumbered, unrestricted and valid Louisiana registered nurse license to practice professional nursing plus an active, valid Louisiana Advanced Practice Registered Nurse (APRN) license or temporary permit.

If you are interested in this position please email cover letter and resume to Melanie Grantham at Melanie.Grantham@LA.GOV by  May 4, 2017.


LEVEL OF WORK: Advanced.

SUPERVISION RECEIVED: General from higher-level clerical and/or supervisory personnel.

LOCATION OF WORK: Calcasieu Parish Health Unit

This position functions in a fast-paced, multifunctional, complex position.  Routinely, independently and professionally performs several duties simultaneously including interviewing clients, data entry, preparing charts and reports, assessing and collecting fees, answering telephone inquiries, etc., while often serving as the public’s initial contact with the Agency.  To perform these duties the incumbent must use a computer and be adept at local, mainframe, and Internet based programs. When any program is not available, must be prepared to manually complete any duty.

Duties require daily contact with patients, interpretation and application of complex Federal, State, and agency programs and policies, keeping current on numerous and frequent changes. Determinations for participation in programs are made by screening applicants via interview process to determine income and programmatic eligibility, determining charges for services and collecting fees. Follows security procedures for monies collected.  Assures confidentiality of patient and/or records, schedules patients for visits to clinic according to agency and program guidelines and procedures.  Understands and maintains patient appointments to ensure patient follow-up according to nursing or medical plan.

Responsibility includes pre- and post-clinic activities, such as pulling medical records, preparing clinic forms, etc.  Maintains medical records according to agency policy.  Reviews medical records for accuracy and completeness.  Pulls, copies and mails medical records for medical release requests that are received.  Maintains an inventory of supplies for clerical use at workstation for each program.  Requests supplies monthly to replenish stock.

Attends staff meetings, required training sessions, and conferences. Performs related duties as assigned.


Two years of experience in which clerical work was a major duty.

Training in a business or clerical-related curriculum in a business school or technical institute will substitute for the required experience on the basis of six months of training for six months of experience for a maximum of one year of the required experience.

Completion of a business or clerical-related curriculum in a business school or technical institute will substitute for a maximum of one year of the required experience.

College training will substitute for the required experience on the basis of 15 semester hours for six months of experience.

Business or technical school training with less than completion will only be credited in six month increments.  Similarly, college training will only be credited in 15 semester hour increments.

Any college hours or degree must be from a school accredited by one of the following regional accrediting bodies:  the Middle States Commission on Higher Education; the New England Association of Schools and Colleges; the North Central Association of Colleges and Schools; the Northwest Commission on Colleges and Universities; the Southern Association of Colleges and Schools; and the Western Association of Schools and Colleges.

Please send resume to Rena.Jones2@la.gov or fax to 337.475.8613 by April 14, 2017 .

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