Health Insurance Navigator Position Available
Navigators facilitate enrollment in qualified health plans offered by the Federal Insurance Marketplace and provide information to consumers to assist them in using their insurance. This is a full-time, 40-hour per week, salaried position with benefits. This position is housed at SWLAHEC’s Lafayette office and would require some travel throughout the region. As a Navigator, you will be responsible for conducting public education activities to raise awareness about the Federal Marketplace, distribute fair and impartial information concerning enrollment, premium tax credits and cost-sharing reductions. In addition, Navigators will facilitate enrollment in health plans, conduct short presentations, and provide outreach, education and enrollment assistance.   BA or BS degree from a college or university is preferred, but would consider experience as a substitution. 

If you are interested in this position, please email cover letter and resume to hrdirector@swlahec.com by March 10, 2017. 

Infant Mental Health Specialist – Southwest Louisiana Area Health Education Center (SWLAHEC) in collaboration with the LA Office of Public Health has an opening for (1) Infant Mental Health Specialist (IMH-S) in Lake Charles. Home visiting model training and certification may be required upon hire. See https://sites.google.com/site/lamiechv13/swlahec for detailed job descriptions and qualifications.


LEVEL OF WORK: Advanced.

SUPERVISION RECEIVED: General from higher-level clerical and/or supervisory personnel.

LOCATION OF WORK: Calcasieu Parish Health Unit

This position functions in a fast-paced, multifunctional, complex position.  Routinely, independently and professionally performs several duties simultaneously including interviewing clients, data entry, preparing charts and reports, assessing and collecting fees, answering telephone inquiries, etc., while often serving as the public’s initial contact with the Agency.  To perform these duties the incumbent must use a computer and be adept at local, mainframe, and Internet based programs. When any program is not available, must be prepared to manually complete any duty.

Duties require daily contact with patients, interpretation and application of complex Federal, State, and agency programs and policies, keeping current on numerous and frequent changes. Determinations for participation in programs are made by screening applicants via interview process to determine income and programmatic eligibility, determining charges for services and collecting fees. Follows security procedures for monies collected.  Assures confidentiality of patient and/or records, schedules patients for visits to clinic according to agency and program guidelines and procedures.  Understands and maintains patient appointments to ensure patient follow-up according to nursing or medical plan.

Responsibility includes pre- and post-clinic activities, such as pulling medical records, preparing clinic forms, etc.  Maintains medical records according to agency policy.  Reviews medical records for accuracy and completeness.  Pulls, copies and mails medical records for medical release requests that are received.  Maintains an inventory of supplies for clerical use at workstation for each program.  Requests supplies monthly to replenish stock.

Attends staff meetings, required training sessions, and conferences. Performs related duties as assigned.


Two years of experience in which clerical work was a major duty.

Training in a business or clerical-related curriculum in a business school or technical institute will substitute for the required experience on the basis of six months of training for six months of experience for a maximum of one year of the required experience.

Completion of a business or clerical-related curriculum in a business school or technical institute will substitute for a maximum of one year of the required experience.

College training will substitute for the required experience on the basis of 15 semester hours for six months of experience.

Business or technical school training with less than completion will only be credited in six month increments.  Similarly, college training will only be credited in 15 semester hour increments.

Any college hours or degree must be from a school accredited by one of the following regional accrediting bodies:  the Middle States Commission on Higher Education; the New England Association of Schools and Colleges; the North Central Association of Colleges and Schools; the Northwest Commission on Colleges and Universities; the Southern Association of Colleges and Schools; and the Western Association of Schools and Colleges.

Please send resume to Rena.Jones2@la.gov or fax to 337.475.8613 by March 10, 2017.


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